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Psychology of Leadership
Approach
Experience
Experience
Lessons from elite sport for leaders and coaches who want to create environments where people perform at their best while remaining fully human.
High performance and humanity are often positioned as opposites. Leaders and coaches are told they must choose: be demanding or be empathic. Yet, empathic leaders perform 40% better in coaching (D
Lessons from elite sport for leaders and coaches who want to create environments where people perform at their best while remaining fully human.
High performance and humanity are often positioned as opposites. Leaders and coaches are told they must choose: be demanding or be empathic. Yet, empathic leaders perform 40% better in coaching (DDI Global Leadership). Across industries, lack of empathy costs US employers $180 billion pa due to toxicity, attrition, and lack of engagement (Businessolver).
Experience
Experience
Experience
My PhD at Loughborough University focused on understanding empathic leadership in elite sport. I interviewed head coaches working at the highest levels in international sport and learned how they value and work with an empathic approach. Routledge published my book on this subject and I have explored it across multiple media including pod
My PhD at Loughborough University focused on understanding empathic leadership in elite sport. I interviewed head coaches working at the highest levels in international sport and learned how they value and work with an empathic approach. Routledge published my book on this subject and I have explored it across multiple media including podcast interviews and radio appearances.
My research showed that empathic leadership improves creativity, communication, relationships, wellbeing, retention, and performance
Philosophy
Experience
Philosophy
The most effective and popular leaders today value empathy as a highly as any other skill.
Empathic leadership isn't soft. It's the capacity to understand what people need, what drives them, what limits them — and to create conditions where they can access their best while navigating the inevitable pressures, transitions, and setbacks.
Emp
The most effective and popular leaders today value empathy as a highly as any other skill.
Empathic leadership isn't soft. It's the capacity to understand what people need, what drives them, what limits them — and to create conditions where they can access their best while navigating the inevitable pressures, transitions, and setbacks.
Empathy has been shown to increase efficiency (88%), job satisfaction (86%), innovation (85%), revenue (83%) (EY, 2023).
Contact me to arrange a free 15 minute exploratory session.
Who is this For?
Elite Sports Coaches
Senior Leaders & Executives
Senior Leaders & Executives
You work in environments where performance is measured and visible. You're managing athlete development, team dynamics, performance pressure, and your own leadership development. You recognise that technical expertise alone isn't enough — the psychological and relational dimensions matter.
Senior Leaders & Executives
Senior Leaders & Executives
Senior Leaders & Executives
You're responsible for high-performing teams and feel the tension between driving results and caring for people. You want to lead with depth and humanity without sacrificing performance. You're navigating organisational transitions, cultural challenges, or the weight of sustained pressure.
Organisations
Senior Leaders & Executives
Organisations
I provide 1:1 support and development for your leaders, and/or run tailored workshops for leaders and teams across industries. I can focus on parts or all of my model of the 7 aspects of empathic leadership, pictured above.
These are ways in which the whole culture of your organisation can be improved.
How We Work Together
1:1 Support/Development
Workshops & Team Development
Workshops & Team Development
Ongoing work for leaders navigating complex organisational challenges, cultural transformation, or personal leadership development. We work together over 3-6 months through regular sessions, focusing on the psychological and relational dimensions of leadership.
- Monthly or bi-weekly 90-minute sessions
- Between-session support via email
- Tailore
Ongoing work for leaders navigating complex organisational challenges, cultural transformation, or personal leadership development. We work together over 3-6 months through regular sessions, focusing on the psychological and relational dimensions of leadership.
- Monthly or bi-weekly 90-minute sessions
- Between-session support via email
- Tailored reading and reflection exercises
- Application of empathic leadership principles to your specific context
Workshops & Team Development
Workshops & Team Development
Workshops & Team Development
Half-day or full-day workshops for leadership teams, coaching staff, or organisations wanting to develop empathic leadership capability. Drawing on elite sport insights, we explore how empathy operates under pressure and how to build cultures of high performance and humanity.
- Customised content based on your context
- Interactive sessions gro
Half-day or full-day workshops for leadership teams, coaching staff, or organisations wanting to develop empathic leadership capability. Drawing on elite sport insights, we explore how empathy operates under pressure and how to build cultures of high performance and humanity.
- Customised content based on your context
- Interactive sessions grounded in research and real cases
- Practical frameworks for immediate application
- Follow-up resources and support
Single Sessions
Workshops & Team Development
Single Sessions
A one-off 90-minute intensive for leaders or coaches facing a specific challenge, transition, or decision point. We explore the situation through the lens of empathic leadership and depth psychology, employing the 7 Aspects model and considering the expressed needs of you the client, your people, teams, and your organisation.
- Report includ
A one-off 90-minute intensive for leaders or coaches facing a specific challenge, transition, or decision point. We explore the situation through the lens of empathic leadership and depth psychology, employing the 7 Aspects model and considering the expressed needs of you the client, your people, teams, and your organisation.
- Report included
- Suggestions made
- Further needs explored
- Strategy planned
- One off investment of £497
What Makes This Different?
Developing and Supporting Leaders
This isn't generic leadership training. It's psychologically informed work grounded in research with leaders who operate in the most demanding environments — where empathy isn't a luxury, it's a performance advantage.
Research Based
The insights come from years of research, published work, and real engagement with elite sport environments. They're applicable across sectors, but they're tested where performance matters most.
A Deeper Way to Lead
I don't offer quick fixes or simplified frameworks. This work is for leaders and coaches who value depth, who recognise that sustainable high performance requires understanding people — including themselves — at a psychological level.
About my Book
Empathic Leadership: Lessons from Elite Sport explores how empathy operates in high-pressure environments. Drawing on in-depth research with international coaches and professional sport leaders, the book reveals how the most effective leaders create conditions for sustained excellence while honouring the humanity of their people.
Published by: Routledge (2024)